Customer Service or Feedback

We would love to be of service. Please let us know how we may be of help. We will respond within 24 hours.

Alternatively, please give us feedback. Tell us how TravelMyHeart is useful to you or how we can make it even more useful.

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Frequently Asked Questions

What is TravelMyHeart?

TravelMyHeart makes it fun and fast for you to plan trips, both near and far.

  • Find unique and unexpected places to travel to, both near or far, and based on your budget and interests.
  • Find things to see and do, both top attractions and off-the-beaten path experiences .
  • Get the best deal by booking tours, activities, attractions and hotels directly.
  • Book flights and hotels at a low-cost.
  • Create an itinerary with an automatically-generated map, and even add information from outside TravelMyHeart to it, so you can stay organized.

Will I get the best prices?

Yes, you will receive the best prices on your bookings. This is because we connect you directly with providers. It is in their best interest to give you the best deal, because they don’t want to lose your booking. And, as we don’t charge them a commission, we help create win-win connections: you win and they win. Additionally, you can also request customization’s.

Who provides customer service for cancellations, refunds, changes? Who solves problems we may have?

All customer service is handled directly by providers. Your contract is between you and the provider.

How do I change my email address and password?

To change your email address, please send us a message using the above form with your old and new email addresses.

To change your password, please use the “Forgot Password” link during login.